FNWORLD – Terms of Service

Last Updated: August 24, 2026

By accessing FNWORLD, purchasing a product, or using any of our services, you agree to these Terms of Service (“Terms”). Please read them carefully before making a purchase.

1. Digital Products

FNWORLD sells digital products, including digital accounts and other electronically delivered goods.

All products are delivered digitally. No physical goods will be shipped.

By completing a purchase, you acknowledge that you are purchasing a digital product and that delivery may begin immediately after payment.

2. All Sales Are Final

Except where otherwise required by applicable law, all sales are final.

FNWORLD does not provide refunds for digital products after purchase or delivery, including where:

• You purchased the wrong product.
• You changed your mind.
• You no longer need or want the product.
• You failed to read the product description.
• You are unable to use the product due to circumstances outside FNWORLD's control.
• You did not follow the instructions provided with the product.

Where applicable law provides mandatory cancellation, withdrawal, conformity, refund, or other consumer rights that cannot legally be waived or excluded, those rights remain unaffected.

3. Defective or Non-Working Products

If a purchased digital product or account does not work as described at the time of delivery, you may be eligible for a replacement, subject to the requirements below.

A replacement is not a refund.

To request a replacement, all of the following requirements must be satisfied:

1. You must have made a continuous screen recording covering the relevant purchase and delivery process and showing the issue with the product.
2. The recording must provide sufficient evidence that the product was defective or non-working when delivered.
3. You must create a support ticket within 30 minutes of the product being delivered or made available to you.
4. You must provide all information reasonably requested by FNWORLD Support, including your order information and the original screen recording.

If these requirements are not satisfied, FNWORLD may reject the replacement request to the extent permitted by applicable law.

4. Screen Recording Requirement

For account purchases, customers are strongly required to record the purchase, delivery, and first attempt to access or use the account.

The recording should be continuous and unedited and should clearly show:

• The relevant order or purchase confirmation.
• Receipt of the account or digital product.
• The first login or access attempt.
• Any error message or other issue showing that the product does not work.

Edited, incomplete, manipulated, or otherwise unverifiable recordings may be rejected as evidence.

This evidence requirement applies to FNWORLD's contractual replacement process and does not limit any mandatory statutory rights that cannot legally be excluded.

5. 30-Minute Claim Period

Issues with an account or other digital product must be reported through an FNWORLD support ticket within 30 minutes after delivery to qualify for FNWORLD's replacement policy.

Claims submitted after this period may be rejected.

Customers are therefore responsible for checking their purchased product immediately after receiving it.

The 30-minute period applies to FNWORLD's voluntary/contractual replacement procedure and does not shorten any mandatory statutory claim period that applies under applicable law.

6. Replacement Policy

If FNWORLD verifies that a product was defective at the time of delivery and the customer has complied with the replacement requirements, FNWORLD may provide a replacement product of the same or reasonably equivalent type.

A replacement does not create an entitlement to a cash refund.

FNWORLD may investigate submitted evidence before approving a replacement and may refuse claims involving fraudulent, manipulated, misleading, or insufficient evidence.

Account Bans and Suspensions

Unless otherwise required by applicable law, an account being banned, suspended, restricted, locked, disabled, or otherwise sanctioned by the relevant platform or service provider does not qualify as a defective or non-working product and is not a valid reason for a replacement.

Customers acknowledge that accounts sold by FNWORLD may be NFA (Not Full Access) accounts and that FNWORLD cannot guarantee that an account will remain accessible, unrestricted, or free from bans, suspensions, security checks, restrictions, or other actions imposed by the relevant platform or service provider after delivery.

A replacement under FNWORLD's contractual replacement policy will only be considered where the access credentials or other data provided by FNWORLD do not work as described at the time of delivery, provided that the customer complies with the screen-recording, evidence, and 30-minute claim requirements stated in these Terms.

If the supplied login credentials are valid and allow access at the time of delivery, a later ban, suspension, restriction, lock, recovery, or other platform action does not create an entitlement to a replacement or refund under FNWORLD's contractual policy.

Nothing in this section limits any mandatory statutory rights or remedies that cannot legally be excluded or restricted.

7. Refunds

FNWORLD maintains a No Refund Policy for digital products to the maximum extent permitted by applicable law.

Where a valid issue qualifies under our replacement policy, the remedy offered by FNWORLD will generally be a replacement rather than a monetary refund.

Nothing in these Terms is intended to exclude a refund or other remedy where FNWORLD is legally required to provide one under mandatory applicable law.

8. Chargebacks and Payment Disputes

Before initiating a payment dispute or chargeback, customers should contact FNWORLD Support so that the issue can be investigated.

Fraudulent chargebacks, false claims, fabricated evidence, or intentional misuse of payment disputes may result in suspension or termination of access to FNWORLD services.

FNWORLD reserves the right to provide payment processors with relevant order information, delivery records, support communications, submitted evidence, and other information reasonably necessary to respond to a payment dispute.

Nothing in this section prevents a customer from exercising rights available to them under applicable law or the rules of their payment provider.

9. Customer Responsibility

Customers are responsible for:

• Reading the full product description before purchasing.
• Ensuring that the purchased product meets their requirements.
• Providing accurate information during checkout.
• Following any instructions supplied with the product.
• Checking the delivered product promptly.
• Keeping their order information secure.
• Contacting support within the required timeframe for FNWORLD replacement claims.

FNWORLD is not responsible for problems caused by customer misuse, failure to follow instructions, incompatible customer-side systems, or unauthorized changes made to a product after delivery, except where applicable law provides otherwise.

10. Fraud and Abuse

FNWORLD reserves the right to refuse service, reject replacement requests, suspend accounts, or terminate access where there is reasonable evidence of:

• Fraud or attempted fraud.
• Manipulated or falsified screen recordings.
• False claims about product functionality.
• Abuse of the replacement system.
• Unauthorized resale where prohibited by the applicable product terms.
• Other misuse of FNWORLD services.

11. Product Descriptions

FNWORLD aims to describe products accurately. Customers should carefully review all product information, requirements, limitations, and instructions before purchasing.

Features or characteristics that are not expressly stated in the product description should not be assumed to be included.

12. Limitation of Liability

To the maximum extent permitted by applicable law, FNWORLD will not be liable for indirect, incidental, special, or consequential losses resulting from the purchase or use of a digital product.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

13. Changes to These Terms

FNWORLD may update these Terms from time to time. Updated Terms will become effective when published on the FNWORLD website unless otherwise required by applicable law.

The Terms applicable to a particular transaction will be determined in accordance with applicable law and the version presented or otherwise applicable when the transaction was made.

14. Support

Questions, technical issues, and replacement requests should be submitted through FNWORLD's official support or ticket system.

For replacement requests, customers should include:

• Order number or other order identification.
• Description of the problem.
• Required screen recording.
• Any relevant screenshots or error information.
  
  15. FA Fortnite Accounts – Full Access Terms

15.1. Full Access (FA) Accounts

FA (Full Access) Fortnite accounts provide access to the Epic Games account and its associated email account, as specified in the product description.

FA accounts generally allow customers to:

• Access the Epic Games account and associated email.
• Change the account password.
• Enable two-factor authentication (2FA).
• Manage linked accounts, subject to platform restrictions.
• Access available Epic Games features.
• Purchase additional in-game content.
  

Full Access does not guarantee permanent account ownership, uninterrupted access, or protection against account recovery or platform restrictions.

15.2. Account Activity and Inactivity

Account activity and inactivity are random unless explicitly specified in the product description.

FNWORLD does not guarantee:

• Whether an account is active or inactive.
• The date of the account's last activity.
• How frequently the account has been used.
• Any specific account activity history.
  

Customers acknowledge that account activity and inactivity may vary between delivered accounts.

15.3. Account Security and Recovery

FA accounts provide greater account-management capabilities than NFA (Not Full Access) accounts.

However, Full Access does not guarantee that an account cannot be recovered by a previous owner or restricted by Epic Games.

Customers are responsible for securing their accounts after delivery, including changing passwords, enabling 2FA, and securely storing login credentials.

FNWORLD does not guarantee permanent account access or protection against future recovery attempts.

Exception for FA Fortnite Accounts: FA Fortnite accounts are subject to the specific 24-hour contractual warranty described in Section 15. The standard 30-minute reporting requirement does not apply to eligible FA warranty claims.

15.4. Epic Games Email Change Restrictions

FA accounts include access to the associated email account. However, Epic Games may temporarily restrict changes to the registered Epic Games email address.

Depending on recent account changes and Epic Games policies, an email-change restriction may last up to approximately three months or another period determined by Epic Games.

An Epic Games email-change cooldown does not, by itself, qualify as a defective product.

FNWORLD cannot override or remove restrictions imposed by Epic Games.

15.5. FA Account 24-Hour Warranty

FA Fortnite accounts include a limited 24-hour contractual warranty beginning immediately upon delivery.

This warranty is a specific exception to the standard 30-minute claim period described in Sections 3 and 5 of these Terms.

The limited warranty covers verified issues including:

• Incorrect or invalid login credentials at delivery.
• An account that cannot be accessed upon delivery.
• Account recovery within 24 hours, provided the issue was not caused by the customer.
• Account bans or suspensions within 24 hours, provided the issue was not caused by the customer.
  
  FA Account Exception: The 30-minute claim period applies to standard digital products and NFA accounts. FA Fortnite accounts are covered by the separate 24-hour contractual warranty specified in Section 15.

The above FA-specific warranty coverage takes precedence over the general account ban and suspension exclusions in Section 6 for eligible FA claims.

Customers must submit a support ticket within 24 hours of delivery and provide sufficient evidence of the issue.

The screen-recording requirements described in Section 4 remain applicable where reasonably necessary to investigate the claim.

15.6. FA Account Replacement Policy

Where FNWORLD verifies an eligible warranty claim, FNWORLD will generally provide a replacement FA account of the same or reasonably equivalent type.

If an appropriate replacement is unavailable, FNWORLD may offer store credit.

Monetary refunds are not provided under FNWORLD's voluntary replacement policy unless required by applicable law.

FNWORLD reserves the right to investigate claims and request reasonable supporting evidence before approving replacements.

FA Account Exception: Notwithstanding the general exclusions above, eligible FA Fortnite account recovery, ban, or suspension claims occurring within 24 hours of delivery may qualify for replacement under Section 15, provided the issue was not caused by the customer and the applicable warranty requirements are satisfied.

15.7. Warranty Exclusions

To the extent permitted by applicable law, FNWORLD's limited FA account warranty does not cover:

• Changes of mind or purchases no longer needed.
• Customer mistakes or improper account usage.
• Loss of credentials caused by the customer.
• Account restrictions resulting from customer misconduct.
• Problems caused by unauthorized customer modifications.
• Epic Games email-change cooldowns.
• False, manipulated, or misleading evidence.
• Claims submitted after the contractual 24-hour warranty period.
  

Changing the password, enabling 2FA, or securing the account does not automatically invalidate an otherwise eligible warranty claim.

15.8. Responsibility After Delivery

Customers are responsible for managing and securing their FA accounts after delivery.

Once the 24-hour contractual warranty expires, FNWORLD does not provide voluntary replacements for subsequent account issues unless explicitly agreed otherwise.

This includes subsequent account recovery, restrictions, suspensions, or loss of access, subject to mandatory applicable law.

The expiration of the contractual warranty does not affect mandatory statutory consumer rights.

15.9. Epic Games Third-Party Policies

FNWORLD is an independent digital product seller and is not affiliated with, sponsored by, or endorsed by Epic Games.

Epic Games maintains its own terms of service and account restrictions. The sale, purchase, or transfer of Epic Games accounts may violate those terms and may result in restrictions, suspensions, or permanent account termination.

Customers acknowledge these third-party platform risks before purchasing.

15.10. Acceptance of FA Account Terms

By purchasing an FA Fortnite account from FNWORLD, customers acknowledge that:

• Account activity and inactivity are random unless otherwise specified.
• Full Access does not guarantee permanent ownership or uninterrupted access.
• Epic Games may impose email-change cooldowns or other restrictions.
• FA accounts include a limited 24-hour contractual warranty.
• Eligible claims must be reported within 24 hours of delivery.
• Sufficient evidence is required to investigate warranty claims.
• Replacement is the standard voluntary remedy, subject to applicable law.
• Mandatory statutory consumer rights remain unaffected.
  

16. Mandatory Consumer Rights

Nothing in these Terms is intended to waive, restrict, or exclude consumer rights that cannot legally be waived, restricted, or excluded under applicable law.

If any provision of these Terms conflicts with mandatory consumer protection law, the mandatory law will prevail to the extent of that conflict.

By completing a purchase on FNWORLD, you confirm that you have read, understood, and agreed to these Terms of Service.